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Library website survey: tell us what you think of the recent changes

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27/02/2013

By | In the Library

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The Wellcome Library and UCL Centre for Digital Humanities are currently looking for survey responses from Library users to gather opinions about changes to the Library website.

The Wellcome Library website has gone through a number of major changes in the last year. The Library has digitised a significant amount of material from its collections for you to view online, and this is being made available through the Library catalogue. Additionally, in November 2012 the latest version of the website was launched. This contained, among other things, a number of changes to the website’s interface and layout, a new URL, and a new tool for displaying digitised content in your browser.

There are still more changes to come in the coming months, and we are eager to know what you think of the latest version of the website. In order to do this, the Library is working in collaboration with UCL’s Centre for Digital Humanities to research how users are interacting with the website, and what you think about your experiences.

What does this research involve?

There are two main parts to this project: we are using web analytics to track website usage. This totally anonymous data tells us a lot about our users: where they are coming from, the search terms they use, which pages they view the most, and how long they spend on the website, for example.

We’re also running a survey to gather feedback from users. We’re eager to hear from you to find out what you think. This is your opportunity to have your say: what do you like about the website? What could be improved? What extra features would you like to see in future? Basically, we’d love to hear more from you!

What can you do to help?

If you’d like to participate, you can fill in the survey here. It should only take 5 minutes to complete, and there is plenty of space for you to provide any extra feedback you may have about the Library website, digital player, or anything else that you’d like to share. Your contributions will be very important and help us to make sure the website provides you with the best possible service. The closing date for this survey is the 4th March 2013.

If you have any questions about this survey, or the project, then please contact me at paul.gooding.10@ucl.ac.uk.

Author: Paul Gooding

Ross Macfarlane

Ross Macfarlane is the Research Engagement Officer at the Wellcome Library.

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