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By | Digital Developments

At the Wellcome Library, we’re always looking to improve users’ experience on our website, whether searching for a book, reading a digitised archive or downloading an image.

V0011546 A doctor on the telephone (which is linked up to a televisio Credit: Wellcome Library, London. Wellcome Images A doctor on the telephone (which is linked up to a television screen) to a patient whom he can both observe and talk to from a distance; representing possible technological innovations. Reproduction of a drawing after D.L. Ghilchip, 1932. 1932 By: D.L. GhilchipPublished: 1932 Copyrighted work available under Creative Commons Attribution only licence CC BY 4.0 http://creativecom

Reproduction of a drawing after D.L. Ghilchip, 1932. Wellcome Image no. V0011546.

We’re currently inviting users to carry out remote usability testing on our website. We have set tasks for users to complete on their home PCs or Macs. Participants’ screen, webcam and microphone will be recorded throughout the test using specialist software, which is automatically removed immediately after the test is complete. The test should take about 5-10 minutes.

We’ll watch the videos back and make improvements to our website based on the feedback. We won’t share the videos with anyone else or publish them – we promise.

The best part is, we’re offering a £5 Amazon voucher (or the equivalent in local currencies) for all completed tests, to participants living in any of the following countries:

  • Austria
  • Canada
  • France
  • Germany
  • Italy
  • Japan
  • Spain
  • United Kingdom
  • United States

You can still take part if you don’t live in one of these countries but, sadly, we cannot offer a voucher.

To participate, you must be able to speak English to a basic level. You will need a PC or Mac with a webcam and a microphone.

Places are limited so we’d love to hear from you, but please note that we cannot guarantee your participation.

Please email to register your interest and include the following:

  • Where you live
  • What your occupation is
  • Whether you have used the Wellcome Library website before

We’ll provide more details if you are selected and you can of course withdraw if you change your mind for any reason.

Look out for more usability testing opportunities by following us on Twitter and facebook!

Author: David Miller is a User Experience Practitioner at the Wellcome Trust.


Lalita Kaplish

Lalita Kaplish is Web Editor at the Wellcome Library. You can also find her on LinkedIn and Twitter @LalitaKaplish.

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